Welcome to MT5 Network ("Company," "we," "us," or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these terms, you should not use our website or services.
1. Services
MT5 Network provides cryptocurrency investigation, blockchain tracing, forensic analysis, scam assessment, recovery support, and related consulting services.
Our services may include:
- Blockchain transaction tracing
- Wallet analysis
- Scam investigation
- Investment fraud analysis
- Recovery support and guidance
- Forensic reporting
- Exchange reporting assistance
- Case consultation services
All services are provided on a best-efforts basis and are subject to the information available at the time of investigation.
2. No Guarantee of Recovery
MT5 Network does not guarantee the recovery of any assets, cryptocurrencies, funds, tokens, or investments.
Recovery outcomes depend on numerous factors, including but not limited to:
- Timing of the investigation
- Asset movement
- Cooperation of third parties
- Exchange policies
- Jurisdictional limitations
- Regulatory requirements
- Availability of evidence
Any statements regarding potential recovery are estimates, opinions, or assessments and should not be interpreted as guarantees.
3. No Legal or Financial Advice
The information provided through our website, consultations, reports, or communications is for informational purposes only.
Our services do not constitute:
- Legal advice
- Financial advice
- Investment advice
- Tax advice
- Regulatory advice
Clients should seek advice from qualified legal, financial, tax, or regulatory professionals where appropriate.
4. Client Responsibilities
Clients agree to provide accurate, complete, and truthful information regarding their case.
Clients must not:
- Submit false information
- Misrepresent ownership of assets
- Submit fraudulent documentation
- Use our services for unlawful purposes
- Attempt to investigate third parties without proper authorization
MT5 Network reserves the right to terminate services if misleading, fraudulent, or unlawful information is provided.
5. Investigation Limitations
Blockchain investigations rely on publicly available blockchain data, proprietary analytical methods, and information supplied by clients and third parties.
Certain limitations may affect investigative outcomes, including:
- Privacy-enhancing technologies
- Mixers and tumblers
- Cross-chain transactions
- Decentralized services
- Jurisdictional restrictions
- Lack of cooperation from third parties
MT5 Network cannot guarantee that all parties, wallets, entities, or transactions can be identified.
6. Third-Party Services
Our services may involve interactions with third parties, including:
- Cryptocurrency exchanges
- Wallet providers
- Compliance departments
- Legal professionals
- Regulatory agencies
- Law enforcement agencies
MT5 Network has no control over the actions, decisions, timelines, or policies of third parties and accepts no responsibility for their conduct.
7. Fees and Payments
Fees for services will be communicated before engagement.
Unless otherwise agreed in writing:
- All fees are payable in advance.
- Fees compensate investigative and consulting work performed.
- Fees are generally non-refundable once services have commenced.
- Additional services may require separate fees.
Clients are responsible for any applicable taxes, transfer fees, banking fees, or cryptocurrency transaction costs.
8. Confidentiality
We take reasonable measures to maintain the confidentiality of client information.
Information may be disclosed only when:
- Required by law
- Required by court order
- Necessary to comply with regulatory obligations
- Authorized by the client
While reasonable security measures are maintained, no electronic transmission or storage system can be guaranteed to be completely secure.
9. Intellectual Property
All website content, reports, methodologies, designs, branding, graphics, text, software, and materials remain the property of MT5 Network unless otherwise stated.
Clients may not:
- Copy or reproduce materials
- Redistribute reports
- Reverse engineer methodologies
- Use MT5 Network content without written permission
Except where expressly authorized.
10. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to systems
- Interfere with website functionality
- Introduce malware or malicious code
- Harvest data from the website
MT5 Network reserves the right to suspend or restrict access at its sole discretion.
11. Limitation of Liability
To the fullest extent permitted by law, MT5 Network shall not be liable for:
- Indirect damages
- Consequential damages
- Loss of profits
- Loss of business opportunities
- Loss of data
- Loss of digital assets
- Trading losses
- Investment losses
MT5 Network's total liability for any claim shall not exceed the amount paid by the client for the specific services giving rise to the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless MT5 Network, its officers, employees, contractors, and affiliates from any claims, liabilities, damages, costs, and expenses arising from:
- Your use of our services
- Your violation of these Terms
- Information you provide
- Your unlawful conduct
13. Compliance With Laws
Clients are responsible for ensuring compliance with all applicable laws and regulations in their jurisdiction.
MT5 Network reserves the right to decline or terminate engagements that may violate applicable laws, regulations, sanctions programs, or compliance requirements.
14. Termination
MT5 Network may suspend or terminate access to services at any time if:
- Terms are violated
- Fraudulent information is provided
- Unlawful activity is suspected
- Cooperation becomes impossible
Termination does not eliminate payment obligations for services already rendered.
15. Disclaimer
All information provided through the website and services is provided on an "as is" and "as available" basis.
MT5 Network makes no warranties, express or implied, regarding:
- Accuracy of information
- Availability of services
- Recovery outcomes
- Identification of responsible parties
- Future performance of assets
16. Changes to These Terms
MT5 Network may update these Terms and Conditions at any time.
Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the website or services constitutes acceptance of the revised Terms.